Practical user research.
Your scale. Your method.

Understand how users navigate your digital product.

Run usability studies with a simple, intuitive, self-service platform. Every plan includes all six core research methods. Simply choose a plan that fits the number of participants you need and the number of studies you want to run at the same time.

Why UserArchitect?

A plan that fits the scale of your research.

Plans based on research capacity

Choose a plan around the number of studies, the participant response capacity you need and how you organise your work rather than around access to particular research methods.

All six research methods included

Choose the method that fits your research question. Every plan includes live site testing, prototype testing, first-click testing, tree testing, card sorting and surveys.

Set up and run your own studies

Create, publish and manage your research through a self-service workspace, with guidance where you need it.

Built around practical research work

Bring your study setup, tasks, participant responses and findings together so you can follow the research from question to outcome.

Research methods

The method your question needs.

Questions you may be asking
Where do users hesitate or encounter difficulties when using our website?
Can our users find what they need and complete tasks easily on our website?
Has our redesign made it easier for our customers to use our website?
Recommended method

Live site testing

Understand how people use your website by observing them complete tasks on a live or staging site.

  • Observe real interactions
  • Identify usability difficulties
  • Understand task completion
  • Inform improvements
Explore Live site testing
From question to evidence

UserArchitect informs your next design decision

01

Choose what you want to test

Start with your research question and choose the method that can help you explore it.

02

Set up your study

Add the tasks, questions, screens, URLs or other research content your chosen method needs.

03

Share it with participants

Publish your study and share its unique link with the participants you want to take part.

04

Review what you learn

Review participant behaviour, responses and study findings in your workspace, then use what you find to inform your next decision.

Plans overview

Choose your method around your research question. Choose your plan around the capacity you need.

Freelancer

For independent practitioners and smaller research projects.

  • Up to 1 active study at a time.
  • Up to 10 responses per study.
  • 30-day active study lifespan
All six core research methods included.

Professional

For product and design teams running research across their work.

  • Up to 6 active studies at a time.
  • Up to 25 responses per study.
  • 90-day active study period.
  • Project workspaces to organise your research.
All six core research methods included.

Agency

For agencies and consultancies managing research across clients and projects.

  • Up to 18 active studies at a time.
  • Up to 150 responses per study.
  • 180-day active study period.
  • Project workspaces to organise client research.
All six core research methods included.